Discover more about our protocols for your stay: your preparation; hammam welcome ritual; medical examinations; personalized food lines; and our post-residence concierge service.


This page describes the privacy policies adopted by Fiuggi Palace S.r.l. con socio unico (sole quota holder) on its websites with reference to the processing of personal data of users who browse them.

The information set out below is also provided pursuant to art. 13 of the European Regulation 679/2016, to those who interact with the electronically accessible web services of Fiuggi Palace S.r.l.. The information is also based on Recommendation No. 2/2001 that the European Authorities for the protection of personal data, gathered in the Group of Supervisory Authorities established by article 29 of Directive 95/46 / EC, adopted on 17/05/2001 in order to identify the minimum requirements to be adopted to protect the online personal data collection as well as the minimum measures that must be implemented towards people who connect to web pages to ensure the fairness and lawfulness of such processing.

Data controller

Visits of this site may result in the processing of data relating to identified or identifiable persons. The “Data Controller” is Fiuggi Palace S.r.l., with registered office in Via dei Villini 34, 03014 – Fiuggi (FR).

Data Protection Officer

The Data Protection Officer is Ecoconsult S.r.l. with registered office in Milan, Via Goldoni, 1.

Place of processing of personal data – Profiling

The Fiuggi Palace S.r.l. website can be visited without providing any personal data. Personal data entrusted via the Web to Fiuggi Palace S.r.l. are processed by Progetto Esmeralda, data processor, in Santa Margherita di Pula, SS195 km 39.600 – Forte Village. Personal data are processed only by specifically appointed technical staff and, occasionally, by those in charge of any maintenance operations. Users who use the booking and registration request forms for the e-newsletter must communicate their personal data (name, surname, address, e-mail address, telephone number, etc.) and authorize the processing. Personal data acquired through the web services offered by Fiuggi Palace S.r.l. are kept in Santa Margherita di Pula, Cagliari (Italy) SS195 Km39.600, at the supplier Progetto Esmeralda headquarters, appointed as Data Processor and at the headquarters of the external companies functional to the provision of the services (e.g. software house, server farm or web agencies). The data is handled only by technical personnel in charge of processing or by those in charge of occasional maintenance interventions. Furthermore, it is specified that the company will not process data with automated decision-making processes without your consent.

Categories of processed data

Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. Such information is not collected in order to be associated with identified data subjects, however, because of its nature, it might allow users to be identified through processing and association with data held by third parties. This category of data includes the IP addresses or domain names of the computers used by users who connect to the website, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the files obtained in response, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user’s IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of this website and to check its correct functioning. They could also be used in order to ascertain any responsibility in case of hypothetical computer crimes against the site: except for this eventuality, personal data are kept for no more than thirty days.

Contact data voluntarily provided by the user in the request or booking forms are processed.

Optional provision of data

With the exception of navigation data, the user is free to provide personal data to request the sending of informative material or other types of services offered by Fiuggi Palace S.r.l.

Failure to provide data may prevent you from obtaining the requested service.

Processing methods

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected and, in any case, in compliance with the principles of purpose, relevance and data minimisation sanctioned by the Regulation. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Rights of the data subject

Finally, we inform you that articles 15-22 of the Regulation confers on the data subjects the exercise of specific rights. The Regulation includes the right to obtain from the Data Controller confirmation of the existence of their personal data and that such data be made available in an intelligible form; to know the origin of the data as well as the logic and purposes on which the processing is based; to obtain the erasure, transformation into anonymous form or blocking of data processed in violation of the law as well as the updating, rectification or, if there is interest, the integration of data; to object, for legitimate reasons, to the processing. The European Regulation also recognizes the right of the data subject to lodge a complaint with the supervisory authority, the right to withdraw consent at any time and the right to data portability. To exercise these rights, you can contact our Company directly at Fiuggi Palace S.r.l., or at the e-mail address:

For the purposes of the European Regulation 679/2016:

  • The data controller is Fiuggi Palace S.r.l., with registered office in Via dei Villini 34, 03014 – Fiuggi (FR), in the person of the pro-tempore legal representative.
  • The data protection officer is Ecoconsult S.r.l., with registered office in Milan, Via Goldoni, 1, email address:


Discover more about our protocols for your stay: your preparation; hammam welcome ritual; medical examinations; personalized food lines; and our post-residence concierge service.